KNJTV Shipping and Return Policy


At KNJTV, we prioritize efficient shipping services to meet the needs of our valued customers.

Domestic Shipping: Orders within the United States of America are processed and shipped within 1-2 business days of purchase. Delivery times may vary depending on the destination.

International Shipping: Shipping rates for international orders are calculated based on region, country, city, and postal codes. Accurate shipping rates are provided during the checkout process.

Return Policy:

At KNJTV, customer satisfaction is paramount. Please review our return policy guidelines:

No Returns for Monthly or 6-Month Plans: Due to the nature of our service, we do not accept returns for monthly or 6-month plans once the service has been utilized.

Service Test Code: Customers are encouraged to request a service test code to evaluate our service before committing to a plan.

Returns for KNJTV Pro-Max Streamer Plans: Customers with plans including the KNJTV Pro-Max streamer may be eligible for exchanges in case of defects or shipping damage. Proof of defects or damage may be required.

Approval Required for Returns: All returns of KNJTV equipment or devices require management approval. Customers must contact us to request approval for returns.

Contact Us:

For inquiries or assistance regarding shipping, returns, or our products and services, please reach out to our support team at support@knjtv.com. We are committed to providing prompt and professional assistance to our customers.

Note: Our shipping and return policy may be updated without prior notice. Please refer to the latest version on our website for the most current information.

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