Overview
KNJTV Shipping and Return Policy
Shipping:
At KNJTV, we prioritize efficient shipping services to meet the needs of our valued customers.
Domestic Shipping: Orders within the United States of America are processed and shipped within 1-2 business days of purchase. Delivery times may vary depending on the destination.
International Shipping: Shipping rates for international orders are calculated based on region, country, city, and postal codes. Accurate shipping rates are provided during the checkout process.
Return Policy:
At KNJTV, customer satisfaction is paramount. Please review our return policy guidelines:
No Returns for Monthly or 6-Month Plans: Due to the nature of our service, we do not accept returns for monthly or 6-month plans once the service has been utilized.
Service Test Code: Customers are encouraged to request a service test code to evaluate our service before committing to a plan.
Returns for KNJTV Pro-Max Streamer Plans: Customers with plans including the KNJTV Pro-Max streamer may be eligible for exchanges in case of defects or shipping damage. Proof of defects or damage may be required.
Approval Required for Returns: All returns of KNJTV equipment or devices require management approval. Customers must contact us to request approval for returns.
Contact Us:
For inquiries or assistance regarding shipping, returns, or our products and services, please reach out to our support team at support@knjtv.com. We are committed to providing prompt and professional assistance to our customers.
Note: Our shipping and return policy may be updated without prior notice. Please refer to the latest version on our website for the most current information.